Club Protocol Reminders
Season is very fast approaching and wanted to welcome back all our members who were away for the Summer. We look forward to a very successful and busy season. I wanted to take this opportunity to draw your attention to a couple rules/protocols that will assist in ensuring a safe and efficient environment.
Per our rules we operate dawn to dusk in the marina. If it is dark out most likely your boat will be removed from the water the following morning. If you do not want your boat left in the water overnight, you must return to the marina well in advance of nightfall. Starting November 1st, we will start our seasonal hours of operation for the clubhouse. The kitchen remains unchanged and operates 7am-9pm every day. The owners lounge is open as follows:
Monday-Thursday 5pm-9pm
Friday 12pm-10pm
Saturday 11am-10pm
Sunday 11am-9pm
We expect a very busy season and our inventory of large boats is higher than ever. With that being said, we must always keep the basin clear for launching and retrieving boats. No boat may be left in the water overnight unless it is launched for use by 10am the following morning. Any vessel may be removed from the water at the Harbor Master’s discretion for basin efficiency.
For the safety and welfare of membership, employees and our equipment, there is no access allowed inside the boat storage building. All our Rules can be accessed thru our website and I have provided a link below. If you need access to your vessel you may schedule a time and you must be accompanied by a staff member as this area is slippery and we have heavy equipment in use.
We have a severe weather shut down policy for the safety of all members and employees. If winds should exceed 20 mph all forklift operations will stop until such time as the manager on duty sees fit to resume normal operations. We also have a lightning detection system on property. If lightning is detected within 6 miles of our location all operations will stop and all employees will be directed inside until the manager on duty see fit to resume normal operations. If lightning is in the area and you enter the basin with your boat the staff has been directed to remain safe inside until the all clear has been given.
We have had great feedback so far on our Boat Cloud System and it has been working exceedingly well. Please remember that you may have a max of 3 active reservations and only 7 days in advance. The note field on the reservation booking is not to request a different time then was available. If the time slot that you want is not available, then you must choose another slot. The Boat Cloud system is not for scheduling work racks. We only have 3-4 work racks depending on size of boats and we have a staff member in charge of scheduling for this amenity. Javier Rodriguez is our Harbour Master and his cell number is 239-600-4563. Please remember that we have many boats and only 3-4 work racks so schedule as early as possible. Most times during season the scheduling is at least a week out.
We strive to maintain a 5-star environment. If you experience any issue either in the marina or restaurant, please ask for a manager as we have some outside staff that do not speak English. They may inadvertently recognize your issue but not fully understand.
On behalf of our entire staff I welcome you back and we look forward to making this season successful.
Regards,
Chad Edmonds AMS, CMCA
General Manager